We're Here to Help

At SeatMate, we value your satisfaction and are committed to providing exceptional customer support. Whether you have questions about our products, need assistance with an order, or require help with returns and exchanges, we're here to assist you.

Contact Us

• Email: support@seatmate.shop
• Hours: Monday to Friday, 9 AM - 5 PM (EST)

Common Issues

• Order Delays: Contact us if your order is delayed beyond the expected delivery time.
• Damaged Items: Report any damaged or defective items immediately with a photo and order details for a replacement or refund.

Need More Help?

If you have any other questions or need further assistance, please don't hesitate to reach out. We're here to ensure you and your pet have the best experience with SeatMate.