Shipping policy
Thank you for shopping at SeatMate.shop! We are proud to offer fast and free shipping to all our valued customers within the United States. Please review our shipping policy below for more details.
Shipping Details
- Free Shipping: We offer free shipping on all orders within the United States. No minimum purchase is required!
- Processing Time: All orders are processed within 1-2 business days.
- Shipping Time: Once your order has been processed, it will be carefully packaged and shipped within 4-7 business days.
- Tracking: A tracking number will be provided once your order has shipped so you can monitor your package every step of the way.
Order Tracking
After your order has been shipped, you will receive an email with your tracking number and a link to track your package. Please allow up to 24-48 hours for tracking updates to appear.
Delivery Issues
- If you do not receive your order within the estimated delivery time, please contact us at support@seatmate.shop, and we will assist you promptly.
- For damaged or defective products, please email us within 48 hours of delivery with photos of the issue so we can resolve the matter.
Additional Information
- All SeatMates are in stock and ship directly from our US warehouse to ensure quick and reliable delivery.
- Please double-check your shipping address at checkout, as we cannot be held responsible for delays or non-delivery due to incorrect addresses provided.